Excellent management and excellent IT can deliver excellent results only if they understand each other.

Without an efficient and well established communications between them, failure is inevitable.

While management asks for distinct entrepreneurial thinking, by definition IT will focus on technical context. That is reflected in the way of thinking as well as in the way of communicating, which will frequently lead to misunderstandings in daily business. Let’s take the term “process” as an example: it will have a totally different meaning for the IT department than for executive management.